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E-Scooter Operations Manager
2 months ago
We are seeking an experienced Operations Supervisor to join our team at Neuron Mobility.
About UsNeuron Mobility is a leading shared e-scooter company in Australia and New Zealand, with operations in 27 cities internationally. We have expanded to the UK and Canada, where we are the fastest-growing e-scooter operator.
Our mission is to partner with cities to connect people and places in a safe, convenient, and fun way. We strive to build a more prosperous and sustainable future through new ways of moving and connecting.
We were founded in Singapore and develop our own industry-leading e-scooters, purpose-built for sharing and safety. We set the industry standard for technology that manages them.
The RoleAs an Operations Supervisor, you will be the shift leader for our Operations team, monitoring Ground Patrollers and Drivers, as well as the availability of our Neuron e-scooters.
You will lead by example, ensuring the Operations team performs timely deployment of mobility devices at designated stations to support consumer demand.
You will also be responsible for quality control and basic maintenance on e-scooters, training new staff members, and adhering to Operations Standard Operating Procedures.
Key Responsibilities:
- Perform administrative tasks, including shift scheduling and manpower deployment planning.
- Manage Ground Patrollers & Drivers in retrieving and returning scooters to parking stations.
- Ensure timely pick-up of assigned e-scooters from consolidation areas.
- Train new Operations staff members and conduct refresher training.
We offer a competitive salary of $80,000 - $100,000 per year, depending on experience.
This role requires a valid Open Class Driver Licence, flexible work schedule, ability to lift and maneuver heavy objects, and relevant experience in logistics or transportation.
If you are a self-starter with strong communication and organisational skills, passionate about delivering seamless customer experiences, and thrive in a fast-paced operational environment, we encourage you to apply.
We value employees who embody our core values: Make It Happen, Be Proactive, Trust Facts Over Opinions, Stay Curious, and Do More With Less.