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Tasmanian Guest Services Professional

2 weeks ago

Coles Bay, Tasmania, Australia Macq01 Full time
About Saffire Freycinet

As a leading luxury resort in Tasmania, Saffire Freycinet is committed to delivering exceptional guest experiences. Our resort is situated in the heart of Freycinet National Park, offering breathtaking views and unparalleled relaxation opportunities.

Key Responsibilities
  • Ensure a seamless pre-arrival experience for guests, including personalized check-in and welcome.
  • Manage guest experience throughout their stay, coordinating with departments to ensure smooth operations.
  • Conduct briefings to keep staff informed of special requests and guest needs, guaranteeing a consistent, exceptional experience.
What You'll Bring
  • Passion for delivering high standards of guest service and creating memorable experiences.
  • Highly developed organizational skills and attention to detail.
  • Advanced computer literacy, including Microsoft Office and RMS Hotel Management System.
  • Proven leadership skills and team development abilities.
  • Strong interpersonal and communication skills.