
Retail Customer Experience Specialist
3 days ago
**Role Description:**
- You will be a vital part of our retail team, dedicated to providing exceptional customer service and ensuring that our customers have an enjoyable shopping experience.
**Responsibilities include:
- Actively engaging with customers by sharing your passion for our products and creating special moments that your customers will remember
- Advocating for loyalty programs by letting customers know about benefits and product offerings
- Maintaining a safe and clean environment for customers and teammates
- Ensuring stock levels are optimal to provide customers with the best choices available
- Upholding service standards for alcohol sales
- Being yourself and coming as you are – we give you the freedom to shine
**About You: We're looking for someone who:
- Can talk confidently and authentically with customers to provide an unbeatable experience
- Has good availability across the day, evenings, and weekends
- Can work both autonomously and as part of a team
- Is genuinely interested in learning and expanding product knowledge
- Wants to own their career and join a business where they can dream big about their future
- Isn't afraid of increasing their daily step count – we're an active lot
- Wants the opportunity to make their mark and leave a positive imprint in any role they grow into
**Perks:*
- Growing your career within our network
- An exclusive discount card for our brands and other Endeavour Group companies
- Endeavour Wellbeing Support, offering critical incident support, career, conflict, nutrition, lifestyle, money, family, legal, and employee assistance
**We Are Together Creators:** We're big, but part of something much bigger. Our aim is to create the moments that bring people together. And together we have more fun, create more opportunities, and score more goals. We're serious about having a good time – creating a safe, inclusive, and fun place to rock up to. We're all about creating a more sociable future – for our customers and each other.
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