Retail Customer Experience Specialist

3 days ago

Shire of Esperance, Australia beBeeConsultant Full time $60,000 - $99,000
Job Opportunity

We are seeking a skilled and customer-focused professional to join our team as a Retail Consultant. As a key representative of our brand, you will be responsible for delivering exceptional customer service, providing tailored solutions, and driving sales growth.

Key Responsibilities:
  • Build strong relationships with customers through active listening and empathy.
  • Develop customized solutions that meet customers' needs and exceed expectations.
  • Meet or exceed sales targets and Key Performance Indicators (KPIs).
  • Stay up-to-date with the latest products and services, and communicate this knowledge effectively to customers.
Requirements:
  • A positive and resilient approach to customer service in a fast-paced environment.
  • Experience in a customer-facing role, with a proven track record of success.
  • The ability to work flexibly and adapt to changing situations.
What We Offer:
  • A comprehensive training program to ensure you have the skills and knowledge needed to succeed in your role.
  • Ongoing support and coaching from experienced colleagues and managers.
  • A collaborative and inclusive work environment that values diversity and promotes a culture of respect.
  • A competitive salary and benefits package, including 30% off Telstra services and exclusive discounts across 240 brands and partners.
  • Unlimited access to 17,000 learning programs to help you grow professionally and personally.

We are an equal opportunity employer and welcome applications from individuals of all backgrounds. If you're passionate about delivering exceptional customer experiences and driving business growth, we'd love to hear from you.

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