Customer Service Representative

4 weeks ago


Warwick, Australia Westpac Full time

About the Role

We are seeking a Customer Service Representative to join our team at Westpac. As a key member of our team, you will be responsible for consistently processing customer transactions efficiently and accurately, while providing a seamless service experience.

Key Responsibilities

  • Process customer transactions in a timely and accurate manner
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a professional and courteous manner
  • Identify opportunities to help customers meet their financial needs by referring them to the right person

What We Offer

As a Customer Service Representative at Westpac, you will have the opportunity to work in a dynamic and supportive environment, with access to ongoing training and development opportunities. You will be part of a collaborative team of passionate people who are committed to making a difference for our customers, communities, and each other.

Requirements

To be successful in this role, you will need a genuine desire to help customers and deliver the best service every time. You may not have banking experience, but that's okay - we can teach you the banking side of the role. You will have a great attitude and a friendly manner, and be looking for a role where you can be your best.



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