Sales Advisor

6 days ago

Brisbane, Queensland, Australia beBeeCustomerExperience Full time $45,000 - $55,000

Customer Experience Specialist

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A Customer Experience Specialist is responsible for delivering exceptional customer interactions that drive sales and profitability. As a specialist, you'll always prioritize customer needs, offer assistance, and share product knowledge to create a seamless shopping experience.

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Key responsibilities:

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  • Provide personalized customer service.","
  • Merchandise garments to maximize sales opportunities.","
  • Process, stock, and replenish garments on the sales floor and in the stock room.","
  • Support customer purchases and returns at the register.","
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Qualifications

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To succeed as a Customer Experience Specialist, you should be a team player with a proactive and helpful approach, fostering collaboration and collective success. You should have a positive mindset, be eager, optimistic, and motivated when interacting with colleagues and customers. Flexibility and the ability to adapt to changing circumstances and customer needs are essential. You should also be able to take initiative and work independently in a quick and effective manner. Good communication skills and social confidence are important for fostering positive interactions with colleagues and customers.

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What you need to succeed:

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  • Previous experience in retail, merchandising, or customer service.","
  • Effective time management skills—stress resistance and good prioritization.","
  • A customer service mindset, prioritizing customer needs while representing the brand.","
  • Fashion knowledge and a genuine interest in fashion trends.","
  • A selling mindset with the ability to approach and fulfill customer needs.","
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Benefits

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We offer attractive benefits and extensive development opportunities globally. Employees receive a staff discount card valid across all H&M Group brands.

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Inclusion & Diversity

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H&M is committed to creating inclusive, diverse, and equitable workplaces. Our teams value a variety of perspectives, knowledge, and experiences, which positively impact our ability to address challenges and serve our global customer base.

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Company Description

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Our mission is to provide fashion and quality at the best price sustainably.

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