
Sales Advisor 12Hr
3 weeks ago
Job Description
A Sales Advisor is responsible for delivering the best customer experience that contributes to the store's sales and profit. As a Sales Advisor, you'll always put customers first, offer assistance, and share your product and fashion knowledge. You'll create an environment that makes shopping easy through effective store operations and garment care. Additionally, you will share your knowledge and skills with colleagues, helping to build a positive working environment.
Key responsibilities:
- Provide an excellent customer experience.
- Fold, hang, display, and merchandise garments to maximize sales opportunities.
- Actively process, stock, and replenish garments on the sales floor and in the stock room.
- Open, unpack, and label merchandise with security tags.
- Support customer purchases and returns at the register.
Qualifications
To succeed as a Sales Advisor, you should be a team player with a proactive and helpful approach, fostering collaboration and collective success. You should have a positive mindset, be eager, optimistic, and motivated when interacting with colleagues and customers. Flexibility and the ability to adapt to changing circumstances and customer needs are essential. You should also be able to take initiative and work independently in a quick and effective manner. Good communication skills and social confidence are important for fostering positive interactions with colleagues and customers.
What you need to succeed:
- Previous experience in retail, merchandising, or customer service.
- Effective time management skills—stress resistance and good prioritization.
- A customer service mindset, prioritizing customer needs while representing the brand.
- Fashion knowledge and a genuine interest in fashion trends.
- A selling mindset with the ability to approach and fulfill customer needs.
Additional Information
This is a part-time 12-hour role working on a 7-day rotating roster, including weekends and Thursday nights. Applications are accepted only through our career page due to data policies.
Benefits
We offer attractive benefits and extensive development opportunities globally. Employees receive a staff discount card valid across all H&M Group brands, including H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. Additional local perks and benefits vary by country and employment type.
Inclusion & Diversity
H&M is committed to creating inclusive, diverse, and equitable workplaces. Our teams value a variety of perspectives, knowledge, and experiences, which positively impact our ability to address challenges and serve our global customer base. We consider all diversity dimensions in our recruitment process. We aim for a fair and unbiased process and kindly ask applicants not to include cover letters, as these may unintentionally introduce biases.
Company Description
H&M offers the latest styles and inspiration, from fashion pieces and designer collaborations to affordable essentials. Our mission is to provide fashion and quality at the best price sustainably. Learn more about H&M here.
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