Hearing Care Specialist
5 days ago
Work with us to make a difference in the lives of our clients who value their hearing and quality of life. This role is ideal for a customer service professional who enjoys helping others and wants to be part of a supportive team.
This full-time position involves providing exceptional customer experiences and working collaboratively with Clinicians and Hearing Technicians to deliver high-quality hearing health care outcomes. As a Clinic Coordinator, you will learn about our products and services, including government funding programs, and apply tailored sales strategies to ensure our clients receive the best possible solutions.
To succeed in this role, you will need:
- Previous experience in administration and customer service, preferably in retail, hearing care services, pharmacy, or allied health
- Experience working with older adults, an advantage
- Strong interpersonal communication skills and empathy to support clients on their hearing journey
- A Higher School Certificate (HSC) or TAFE qualification
You will enjoy:
- A permanent role with flexible hours
- Performance incentives
- A supportive team that values innovation and teamwork
- Professional development opportunities through clear career paths and training
- The MyRewards program, offering discounts at over 300 retailers across Australia
- The Online Wellbeing centre, providing activities, workouts, meditations, nutritional, and financial advice
- The Employee Assistance Program
- Birthday and Christmas gifts
Our Values:
- We create trust by being transparent and reliable
- We are team players who work together to achieve common goals
- We create innovative solutions to meet the needs of our clients
- We have a can-do attitude and approach every challenge with confidence
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