
Energy Data Specialist
1 week ago
This is an exciting opportunity to work as a Meter Data Officer within our team, playing a crucial role in delivering high-quality metering data services to meet market participant needs.
As part of the DTS Meter Data Provider Team, you will be responsible for providing exceptional support in resolving routine meter data configuration, reading, and issues/exceptions. You will also commission metering installations, perform estimations and substitutions, and ensure timely and accurate delivery of metering data.
- Main Responsibilities:
- Resolution of routine meter data configuration, metering reading, and metering issues/exceptions.
- Commissioning of metering installations, including liaison with field technicians.
- Performing estimations and substitutions for all metering types.
- Ensuring timely and accurate delivery of metering data.
- Resolution of standard customer enquiries/data enquiries, ensuring high customer satisfaction.
- Adherence to National Electricity Market (NEM) rules and regulations.
- Identification of opportunities for workplace improvement and advising Operational Manager/Team Leader.
- Correcting anomalies in customer and metering data within DTS Metering databases.
- Assisting Ops Manager/Team Leader in developing and mentoring DTS Officers.
- Analytical and innovative problem-solving techniques for data integrity and purification.
- Data processing/data management skills.
- Detailed understanding of clients' Metering Systems and Interfaces.
- Sound knowledge of the franchise and contestable energy market.
- Solid understanding of industry rules, concepts, and regulations.
- Experience with exception processes within DTS for all metering types.
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