Disability Service Agreements Specialist

4 weeks ago


North Brighton, Australia Minda Full time
About Minda

Minda is the largest not-for-profit provider of intellectual disability services in the state. Our mission is to support people with disabilities to live fulfilling lives.

Job Title:Disability Service Agreements SpecialistSalary:$60,000 - $80,000 per annum (salary packaging available)Job Description:

The Disability Service Agreements Specialist will be responsible for creating and maintaining seamless, responsive, and person-centred services for people with disabilities and their support networks.

This role involves engaging with clients and their families to understand their needs and preferences, and working collaboratively with internal stakeholders to develop and implement service plans that meet client goals.

  • Developing positive relationships with clients and their support networks to ensure an outstanding customer experience and satisfaction.
  • Actioning end-to-end management of client service agreements aligned with client needs and NDIS funding, including quote preparation, generating, maintaining, auditing, and offboarding.
  • Managing NDIS plan changes and service booking notifications from PRODA.

The successful candidate will have excellent communication skills, a proactive approach to problem-solving, and a commitment to delivering high-quality services that meet the needs of people with disabilities.

Required Skills and Qualifications:
  • Tertiary qualification in business, disability, or a related field.
  • NDIS clearance and Working with Children's Check.
  • Safe Environments Training.
Benefits:
  • A supportive and collaborative team environment.
  • Flexible work-life balance and independence.
  • Car parking and café facilities on site.
How to Apply:

To apply, please submit your application, including a brief cover letter and up-to-date resume. We encourage applications from diverse candidates who share our values and commitment to supporting people with disabilities.



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