Administrative Payroll Specialist
2 weeks ago
This role involves providing administrative and payroll support, executing accurate data entry and maintaining records.
Key Responsibilities- Payroll Processing:
- Providing administration and payroll support, assisting with daily operational tasks.
- Executing accurate data entry and maintaining payroll records.
- Responding to routine payroll inquiries and escalating complex issues as necessary.
- Calculating employee termination and redundancy payments.
- Assisting with deductions/overpayments.
- Payroll Helpdesk:
- Responding to and resolving customer tickets, calls and queries in a timely manner.
- Escalating enquiries to SMEs when required.
- Providing quality customer service while demonstrating the ability to effectively troubleshoot and resolve technical enquiries.
- Participating in projects to enhance payroll and broader business objectives and outcomes.
The ideal candidate will have 3 years of experience in payroll processing and/or helpdesk experience.
- Prior experience with Chris21 would be highly desirable but not essential.
- Be a strong communicator and have excellent customer service skills.
- Be adaptable, eager to learn, and a team player.
- Have strong attention to detail.
- Have proficiency across Microsoft office products including Outlook and Excel.
Opportunity to excel in Payroll and start or advance your career.
Exposure to high volumes of data and deadlines.
Chance to participate in relevant projects.
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