Senior Academic Operations Coordinator

1 week ago

Sydney, New South Wales, Australia beBeeRegistrar Full time $120,000 - $140,000

The Registrar Role: A Key Position in Academic Operations

Job Description:

This senior-level position is responsible for ensuring the operational efficiency and accuracy of student records within a professional studies school. The successful candidate will provide leadership to key aspects of academic services, overseeing the implementation of policies and processes related to registration and course scheduling.

Main Responsibilities:
  1. Census Projections and Scheduling: Forecast enrollment numbers to inform long-term planning, develop and maintain the academic calendar, and collaborate with colleagues to create the course schedule.
  2. Innovative Program Development: Identify, evaluate, and implement new academic program structures and delivery methods tailored to working professionals, leveraging technologies like Workday SIS to support agile modifications.
  3. Process Improvement: Make strategic decisions, problem-solve, and provide leadership to enhance current processes, practices, and policies related to registration, transfer credits, and course audits.
  4. Data Analysis and Reporting: Create, maintain, and enhance data reports to identify bottlenecks and proactively address issues affecting registration.
  5. Grade Management and Verification: Oversee grade changes, verifications, and distributions while maintaining FERPA compliance.
  6. Academic Credentials and Commencement Support: Issue earned academic credentials, manage diploma ordering, and provide access to degree audit, transcripts, and commencement information.
  7. Student Records Expertise: Serve as the Workday SIS expert, providing training to Student Success Managers and other colleagues on strategy, data integrity, execution, and system updates.
Required Skills and Qualifications:
  • Bachelor's degree plus at least five years of experience in a Registrar's Office, working with student information systems and institutional records.
  • Working knowledge of Ellucian Banner and Workday Student information systems.
  • Ability to effectively work with diverse student populations, staff colleagues, and faculty members.
  • Comprehensive knowledge of academic cultures, rules, and regulations, including FERPA.
  • Ability to work independently, exercise judgment, and prioritize tasks against key goals.
  • Commitment to multicultural environments and inclusive communities.
  • Working knowledge of effective record maintenance and retention procedures.
  • Demonstrated ability to think critically and creatively to solve problems.
  • Ability to analyze data and implement controls to support policies and maintain data integrity.
  • Excellent communication and organizational skills.

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