Public Outreach Coordinator

1 week ago

Sydney, New South Wales, Australia beBeeCommunity Full time $80,000 - $110,000
Community Engagement Officer

We are seeking a skilled professional to strengthen connections with the community, raise awareness of our services, and build lasting relationships with clients, families, and partner organizations.

This role is responsible for building strong, meaningful connections with the community to enhance awareness, participation, and trust in our services. You will develop and deliver engagement strategies that support our growth and ensure our services remain responsive to the needs of the community.

You will work closely with the client services team including Aged Care Operations, Marketing, and Client Experience teams to ensure that outreach initiatives align with our brand values and service capabilities.

Responsibilities:
  • Develop and deliver engagement strategies that support our growth and ensure our services remain responsive to the needs of the community.
  • Build strong, meaningful connections with the community to enhance awareness, participation, and trust in our services.
  • Work closely with the client services team including Aged Care Operations, Marketing, and Client Experience teams to ensure that outreach initiatives align with our brand values and service capabilities.
Qualifications and Skills:
  • A tertiary qualification in Community Development, PR/Communications, Social Work, or Human Service, Health Promotion, Marketing (with community focus), Aged Care, or related Health Sciences.
  • IAP2 Certificate of Engagement would be highly regarded.
  • Outstanding communication and stakeholder engagement skills.
  • Experience in community engagement or outreach roles.
  • Extensive knowledge of client aged care journey, including CHSP, Home Care Packages, and residential care.
  • Proven presentation skills (in person and virtually).
  • Experience in working with CALD groups, complex clients, and with interpreters.
  • High level of emotional intelligence.
  • Ability to analyze and evaluate engagement outcome.
  • Some interstate travel, current driver's license & own car will be required.

Most importantly, you will share our workplace values of Collaboration, Courage, Authenticity, Respect, and Excellence - CARE - in everything you do.

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