Resort Operations Manager Position

2 weeks ago


South Durras, Australia NRMA Parks and Resorts Full time

Company Overview

NRMA Parks and Resorts is a leading provider of outdoor recreational experiences, offering a range of accommodation options and resort facilities across Australia.

We are committed to delivering exceptional guest service and creating memorable holiday experiences for our visitors.

About the Role

This Resort Operations Manager position is an exciting opportunity to lead a high-performing team and drive operational excellence in one of our flagship resorts.

Responsibilities

As a Resort Operations Manager, you will be responsible for:

  • Leading and managing a team of front office staff to deliver exceptional guest service and ensure seamless resort operations.
  • Developing and implementing strategies to improve efficiency, productivity, and customer satisfaction.
  • Collaborating with other departments to ensure effective communication and coordination.
  • Maintaining high standards of quality and safety in all aspects of resort operations.

Requirements

To be successful in this role, you will need:

  • A proven track record of leadership and management experience in the hospitality industry.
  • Excellent communication and interpersonal skills, with the ability to motivate and inspire teams.
  • Strong analytical and problem-solving skills, with the ability to think critically and make sound decisions.
  • Flexibility and adaptability, with a willingness to work varying shifts, including weekends and public holidays.

What We Offer

In return for your expertise and dedication, we offer:

  • A competitive salary of $85,000 - $110,000 per annum, depending on experience.
  • A comprehensive benefits package, including travel discounts, meal allowances, and employee recognition programs.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A dynamic and supportive work environment that fosters collaboration and innovation.

About Us

NRMA Parks and Resorts is a values-driven organization that prioritizes diversity, equity, and inclusion. We celebrate individuality and encourage our employees to bring their unique perspectives and experiences to the workplace.



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