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Retail Customer Feedback Specialist

3 weeks ago

Perth, Western Australia beBeeCustomer Full time $45,000 - $60,000

Job Overview:

  • We are seeking a Customer Experience Reviewer to provide insightful feedback on retail outlets.

Key Responsibilities:

  • Visit retail locations to observe and report on store presentation, service quality, and sales techniques.
  • Pose as a customer to make detailed observations about your experience.
  • Complete online surveys about your experience.

Essential Skills:

  • A keen eye for detail and strong observational skills.
  • An ability to communicate effectively and efficiently.
  • Reliability and a strong work ethic.
  • Access to the internet for completing online surveys.

Benefits of Working with Us:

  • The opportunity to provide valuable feedback to our clients.
  • The chance to gain experience in market research and customer service.

About This Opportunity:

  • This role is ideal for individuals who enjoy working independently and have excellent communication skills.
  • You will be part of a team that provides valuable insights to our clients, helping them to improve their customer experience.

Requirements:

  • Availability to complete tasks at various locations.
  • Ability to pose as a customer and make detailed observations.
  • Good memory and attention to detail.
  • Reliable and able to complete tasks on time.
  • Access to the internet for completing surveys.