Insurance Credit Collections Manager

4 days ago


North Ryde, New South Wales, Australia Chubb Insurance Australia Limited Full time

Job Overview

Chubb Insurance Australia Limited is a world-renowned insurance provider with operations in 54 countries and territories. As a leading underwriting company, we assess, assume, and manage risk with expertise and discipline.

We are seeking an experienced Credit Collections Manager to join our dynamic team in Australia and New Zealand. In this role, you will assist the Credit Control Manager with premium debtor collection and ensure accurate reporting within strict deadlines while maintaining professional relationships with stakeholders.

About the Role

  • You will develop and manage collaborative relationships across the end-to-end collections and resolutions process, working closely with teams and business areas to resolve overdue debt issues and escalations.
  • Assist the CCM with managing the Accounts Receivable Team, overseeing onshore and offshore collections, account queries, and cash applications performance to meet targets.
  • Act as the first point of escalation on matters and provide summary to the CCM when required.
  • Provide productive one-on-one catchups with the team, set goals, ensure they work towards their objectives, and handle performance reviews for the local team according to Chubb's provided deadlines.

Your Responsibilities

  • Manage the day-to-day activities of the local and offshore team regarding core credit control functions for A&NZ.
  • Report ledgers and Top Accounts review of overdue debt.
  • Act as the first escalation point for the team.
  • Prepare ad-hoc reporting to support achieving AR targets.
  • E nsure timely clearance of receipts in BAML and non-BAML receivables bank accounts.

Qualifications and Requirements

  • A minimum of 3 years of experience in accounts receivable within high-volume ledgers environments in the insurance or financial services industry.
  • Proficient level of account reconciliations and credit control knowledge and experience.
  • Excellent accuracy and attention to detail, strong analytical and problem-solving skills, with proven ability to accurately review and analyze data.
  • Demonstrable strong communication, negotiation, and interpersonal skills; confidence and experience in dealing with senior managers and various stakeholders.

Benefits

  • A competitive salary range of $80,000 - $120,000 per annum, depending on experience.
  • A flexible working approach via the 'My One Thing' initiative.
  • Education assistance.
  • Dress for your day every Friday.
  • Promotion of health and wellbeing, including discounted health insurance, daily breakfast, and fresh fruit.
  • The option to enroll in the Chubb Limited discounted stock purchasing scheme.


  • North Ryde, New South Wales, Australia Chubb Insurance Australia Limited Full time

    About the RoleAs a seasoned Credit Control professional, you will play a pivotal role in driving collections and debt recovery for Chubb Insurance Australia Limited. This is an exciting opportunity to join a dynamic team where continuous development and growth are encouraged.Job DescriptionWe are seeking an experienced leader to manage our Accounts...


  • North Ryde, New South Wales, Australia Chubb Insurance Australia Limited Full time

    Chubb Insurance Australia Limited is seeking an experienced Insurance Credit Control Manager to join our team in Sydney. As a key member of our finance department, you will play a critical role in ensuring the effective management of premium debtors for Australia and New Zealand.The successful candidate will have a minimum of 3 years of experience in...


  • North Ryde, New South Wales, Australia Chubb Insurance Australia Limited Full time

    **Job Title:** Credit Control Operations ManagerChubb Insurance Australia Limited is a leading insurance company with operations in 54 countries and territories. We provide commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an...


  • North Ryde, New South Wales, Australia Chubb Insurance Australia Limited Full time

    Chubb Insurance Australia Limited is a world-renowned leader in insurance with operations in 54 countries. As an underwriting company, we assess, manage, and mitigate risk with expertise and discipline. Our comprehensive product offerings, extensive distribution network, exceptional financial strength, and local presence globally make us a trusted partner...


  • North Ryde, New South Wales, Australia Chubb Insurance Australia Limited Full time

    About the RoleWe are seeking a highly skilled and experienced Credit Control Operations Manager to join our team at Chubb Insurance Australia Limited. As a key member of our credit control team, you will be responsible for managing the overall collection of premium debtors for Australia and New Zealand (A&NZ) and ensuring that the reporting of information is...


  • North Ryde, New South Wales, Australia Chubb Insurance Australia Limited Full time

    Job DescriptionChubb Insurance Australia Limited is a leading insurance provider with operations in 54 countries and territories. As a Credit Control Team Leader, you will play a crucial role in the overall collection of premium debtors for Australia and New Zealand (A&NZ) and ensuring accurate reporting within tight deadlines.Key ResponsibilitiesAssist the...


  • North Ryde, New South Wales, Australia Chubb Insurance Australia Limited Full time

    About the RoleThis position offers a challenging opportunity to join Chubb Insurance Australia Limited as a Lead Collector and Team Manager, playing a crucial role in driving our premium debt collections and ensuring seamless relationships with internal stakeholders.Key ResponsibilitiesCollaborate with the Credit Control Manager: Assist with overseeing the...

  • Credit Controller

    1 month ago


    North Ryde, New South Wales, Australia Future You Full time

    Financial Expertise Sought for Credit Controller RoleFuture You, a leading food manufacturer, is seeking a skilled Credit Controller to manage its accounts receivable function. This is a fantastic opportunity to join a dynamic and growing company, with the possibility of transitioning into a full-time role for the right candidate.Key Responsibilities:Manage...


  • North Ryde, New South Wales, Australia Chubb Insurance Australia Limited Full time

    Role OverviewWe are seeking a highly experienced Collections and Credit Team Manager to join our dynamic team at Chubb Insurance Australia Limited. As a key member of our finance team, you will play a critical role in ensuring the timely collection of premium debtors for Australia and New Zealand (A&NZ).About UsChubb is a world leader in insurance, operating...


  • North Ryde, New South Wales, Australia Aon Full time

    Insurance Client Manager OpportunityWe are seeking an experienced Insurance Client Manager to join our team at Aon. As a Client Manager, you will be responsible for dealing with insurance policies for new clients and renewals of existing clients.This is a challenging and rewarding role that requires strong communication and interpersonal skills. You will be...


  • North Ryde, New South Wales, Australia Chubb Insurance Australia Limited Full time

    Company Overview:Chubb Insurance Australia Limited is a leading global insurance company with operations in 54 countries. We provide commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.We are committed to assessing, assuming, and managing...


  • North Ryde, New South Wales, Australia Aon Full time

    About the OpportunityWe have an exciting opportunity for a highly motivated and experienced Client Executive to join our team in North Ryde. This role will suit someone with a strong background in general insurance or broking, as well as comparable client servicing and sales experience.As a key member of our team, you will be responsible for delivering...


  • North Ryde, New South Wales, Australia Chubb Insurance Australia Limited Full time

    Job OverviewChubb Insurance Australia Limited seeks a highly skilled and experienced professional to join our team as a Claims Resolution Specialist. This role is responsible for investigating and resolving customer complaints and disputes related to retail and wholesale policies in Australia and New Zealand.Key ResponsibilitiesManage a variety of matters...


  • North Ryde, New South Wales, Australia Future You Full time

    Exciting Opportunity for a Credit ControllerAt Future You, we are looking for a skilled Credit Controller to join our team. As a Credit Controller, you will be responsible for managing our accounts receivable function, ensuring timely collections, and maintaining excellent customer relationships.Key Responsibilities:Manage collections and resolve payment...


  • North Ryde, New South Wales, Australia Chubb Insurance Australia Limited Full time

    About Chubb Insurance Australia LimitedChubb is a renowned global insurance company with operations in 54 countries and territories. As an underwriting leader, we assess, assume, and manage risk with expertise and discipline. Our commitment to fairness and promptness sets us apart.We pride ourselves on diversity and inclusivity, fostering a workplace that...


  • North Ryde, New South Wales, Australia Chubb Insurance Australia Limited Full time

    Insurance dispute resolution specialist sought by Chubb Insurance Australia Limited to manage complaints and disputes regarding retail and wholesale policies for Australia and New Zealand.About the RoleThis role involves assisting in the investigation and resolution of internal and external customer complaints and disputes, collaborating with internal...


  • North Ryde, New South Wales, Australia Chubb Insurance Australia Limited Full time

    About the RoleAs a Property Claims Examiner at Chubb Insurance Australia Limited, you will be responsible for producing high-quality work products on small to intermediate residential and commercial claims. Your primary purpose is to provide prompt and professional contact with customers and brokers, as well as effectively investigate, reserve, and adjust...


  • North Ryde, New South Wales, Australia Aon Full time

    About HIA Insurance ServicesHIA Insurance Services (HIAIS) is a specialist insurance broker, providing insurance products and risk advice to the residential building industry. Formed in 1984, HIAIS is a joint venture between two leaders in their respective industries, Aon and the Housing Industry Association (HIA).Role OverviewWe have an exciting opportunity...


  • North Ryde, New South Wales, Australia Chubb Insurance Australia Limited Full time

    About ChubbChubb is a world-leading insurance company with operations in 54 countries and territories, providing commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse client base.We assess, assume and manage risk with insight and discipline. Our goal is to...


  • North Ryde, New South Wales, Australia People2People Full time

    Explore a challenging opportunity as a Finance Credit Risk Officer with our esteemed client, a global financial services company.About the CompanyWe operate in Australia, New Zealand, and the United Kingdom, offering award-winning recruitment solutions. Our commitment to innovation, quality, and sustainability has earned us prestigious awards in the...