Senior Technical Service Lead
2 weeks ago
We are seeking a highly experienced and passionate Service Delivery Manager to lead one of our national teams of support technicians.
The successful candidate will be responsible for delivering exceptional service, ensuring SLA adherence, and driving continuous improvement in the delivery of technical services.
Key Responsibilities:
- Lead high-performing national teams of support technicians;
- Deliver exceptional service to clients;
- Ensure SLA adherence;
- Drive continuous improvement in the delivery of technical services.
Requirements:
- Highly experienced Service Delivery Manager;
- Passionate about delivering exceptional service;
- Strong leadership skills;
- Ability to drive continuous improvement;
- Excellent communication and interpersonal skills;
- Ability to work in a fast-paced environment;
- Proven track record of success in a similar role.
Benefits:
- Competitive salary and benefits package;
- Opportunity to work with a high-performing team;
- Professional development opportunities;
- Collaborative and dynamic work environment.
Our organization is committed to providing a workplace that values diversity, inclusion, and employee well-being. We strive to create an inclusive culture where everyone feels valued and supported. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
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