Banking Professional

2 weeks ago

Melbourne, Victoria, Australia beBeeCareer Full time $70,000 - $88,000

Unlock Your Potential as a Banking Professional

As a banking professional, you will play an integral role in helping our customers achieve their financial goals. Your key responsibilities will include:

  • Customer Engagement

    • Handling transactions and everyday banking conversations with customers to deliver exceptional service.
    • Reaching out to customers to connect them to suitable products and provide personalized financial advice to meet their evolving needs.
    • Taking ownership of customer requests and proactively following up on agreed actions to ensure timely resolution.

  • Product Knowledge

    • Staying up-to-date with new banking products and services, including features and benefits to enhance the customer experience.
    • Educating customers on new technologies and tools to improve their banking experience and increase efficiency.

  • Relationship Building

    • Building strong relationships with customers to understand their needs and plans for the future.
    • Providing seamless service and financial advice to customers, tailored to their individual circumstances.

  • Compliance and Security

    • Ensuring compliance with bank policies and procedures to maintain confidentiality and security of bank and client assets and information.

As a valued member of our team, you can expect a competitive salary, comprehensive training program, and opportunities for career growth. You will also have access to generous parental leave and superannuation contributions while you take time off. Some experience in customer-facing roles is essential, especially those involving sales or account management.

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