Automation Expert

We are seeking an experienced Automation Analyst to join our Digital - Legal Service Operations team.

The successful candidate will be responsible for building, supporting and upskilling on current and future toolsets for document automation and matter workflow systems.

They will also serve as an advocate and technical lead for these systems, have a growth mindset and be open to learning new skills and systems.

In addition, they will engage with stakeholders to create and continuously improve processes, prioritizing client requirements and business value delivery.

Critical assessment and reverse engineering of business processes will also be required to reduce friction, improve efficiency and deliver exceptional quality aligned to client expectations.

The Automation Analyst will document and publish solutions to improve transparency and support a well-documented technical environment.

Maintenance of precedents and templates relating to document automation will also be necessary.

Additionally, the role will involve creating and maintaining automation related SSRS and PowerBI reporting.

Training and assisting users in developing their knowledge of document automation and matter workflow systems and processes will also be part of the job.

Liaising with vendors for provision of external support as needed will be required.

Finally, the Automation Analyst must maintain strong information security awareness and follow firm protocols to reduce risk.

• Build, support and upskill on current and future toolsets for document automation and matter workflow systems.
• Serve as an advocate and technical lead for these systems.
• Engage with stakeholders to create and continuously improve processes.
• Have a growth mindset and be open to learning new skills and systems.
• Critically assess and reverse engineer business processes.
• Document and publish solutions to improve transparency.
• Maintain precedents and templates relating to document automation.
• Create and maintain automation related SSRS and PowerBI reporting.
• Train and assist users in developing their knowledge of document automation and matter workflow systems and processes.
• Liaise with vendors for provision of external support as needed.

• Minimum 3 years' experience in law or professional services firm.
• Experience in task based automation / workflow systems.
• Experience with document assembly / automation platforms.
• Understanding of different areas of law (highly desirable).
• Strong comprehension, critical thinking and attention to detail.
• Excellent communication and interpersonal skills.
• Good organisational and administrative ability.
• Excellent literacy and presentation skills.
• SQL, SSRS and PowerBI reporting experience desirable.

As a valued member of our team, you will receive hands-on experience, quality mentoring and access to valuable learning opportunities.

Our firm is committed to providing exceptional legal strategies and solutions to our clients, guided by market-leading expertise across key sectors of focus.

We believe we have a culture where individuals of all backgrounds and abilities feel included and confident in bringing their whole selves to work.

Our firm supports and promotes a range of initiatives to create an environment that is characterised by equal access and respected participation of all groups and individuals.

We respect and celebrate the things that make each of us different.

Our firm is certified as a WGEA Employer of Choice for Gender Equality and Australian Disability Network as a Disability Confident Recruiter employer.

We acknowledge the importance of work-life balance, all current and prospective employees have access to flexible work options and workplace adjustments including alternate accessible formats, where required.

Russell Kennedy Lawyers acknowledges the Traditional Custodians of the lands on which we meet and work. Our offices are situated on the unceded lands of the Wurundjeri and Gadigal peoples.

We pay our respects to their Elders, past and present, to their emerging leaders and to the resilience, creativity and vitality of their cultures including their laws and systems of governance.