
Automation Quality Expert
7 days ago
Job Title: Automation Quality Expert
Job Description:
Our organization is seeking an experienced Automation Quality Engineer to lead our end-to-end automation efforts for Salesforce Service Cloud (Lightning) and its integrations. The successful candidate will design, implement, and maintain UI automation for Salesforce Lightning, build API automation for Salesforce and integrated services, and define regression packs and quality gates in CI/CD.
Key Responsibilities:- Design, implement, and maintain UI automation for Salesforce Lightning (stable locators for LWC/shadow DOM)
- Build API automation for Salesforce and integrated services (REST/SOAP, OAuth 2.0)
- Create robust test data strategies using SOQL/SQL; ensure environment readiness
- Define regression packs and quality gates in CI/CD (GitLab/Jenkins/Azure DevOps)
- Drive shift-left testing, defect triage, and reporting (Jira/Xray/Zephyr)
- Validate Service Cloud features: Cases, Omni-Channel, Knowledge, Entitlements/SLAs, Email-to-Case, Live Chat, Macros, Service Console
- 4+ years in QE/QA with strong test automation; 2+ years on Salesforce (Service Cloud)
- Solid API testing (Postman/RestAssured/ReadyAPI) and framework experience
- CI/CD (GitLab/Jenkins/Azure DevOps), Git, and strong SOQL/SQL
- Clear communication, stakeholder management, and Agile delivery
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