Senior Machine Learning Engineer Sydney

7 days ago


Sydney, New South Wales, Australia Dovetail Full time
About Dovetail

Dovetail is a leading customer insights platform that empowers businesses to build better products by uncovering valuable customer feedback and insights. Our mission is to help organizations improve the quality of their products and services by providing a comprehensive customer insights hub.

Job Summary

We are seeking a highly skilled Senior Machine Learning Engineer to join our Product Engineering Team. As a key member of our team, you will be responsible for designing, developing, and deploying machine learning models and systems that drive business value and customer satisfaction.

Key Responsibilities
  • Machine Learning Model Development: Design, develop, and deploy machine learning models and systems that meet business requirements and drive customer satisfaction.
  • Full Stack Development: Develop and maintain full-stack applications using a range of technologies, including TypeScript, React, GraphQL, Node, ProseMirror, PostgreSQL, and AWS.
  • Collaboration and Communication: Collaborate with cross-functional teams, including product management, design, and engineering, to ensure seamless delivery of projects and features.
  • Technical Leadership: Provide technical guidance and mentorship to junior engineers and contribute to the development of technical standards and best practices.
  • Problem-Solving: Identify and resolve complex technical issues and provide solutions that meet business requirements.
Requirements
  • Extensive Experience in Machine Learning: Proven experience in building, designing, developing, and researching machine learning systems and models, including productionizing them with technology like TypeScript, React, GraphQL, Node, ProseMirror, PostgreSQL, and AWS.
  • Performance Evaluation: Ability to evaluate RAG pipelines and LLM tasks.
  • Productionizing ML Models: Expertise in fine-tuning and deploying ML pipelines and models, particularly large language models (LLMs) and retrieval-augmented generation (RAG) pipelines.
  • Pragmatic and Flexible: Ability to work in a fast-paced environment, prioritize tasks, and adjust to shifting deadlines and project goals.
  • Excellent Communication Skills: Ability to articulate technical concepts and ideas to both technical and non-technical stakeholders.
Nice to Have
  • Search Engines & NLP Expertise: Strong background in search engines, information retrieval, and natural language processing.
  • Real-Time Systems: Practical knowledge in productionizing chatbots or real-time LLM systems.
  • Cost Optimization: Experience in optimizing costs for model deployment and maintenance.
  • Recommendation Systems: Experience in building and optimizing recommendation systems, including search result ranking and custom homepages.
About Us

Dovetail is a customer-obsessed company that values diversity, equity, and inclusion. We offer a range of benefits, including equity for all employees, equal parental leave, modern and pet-friendly offices, flexible work-life balance, and opportunities for professional growth and development.



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