Strategic CX and VOC Director

2 weeks ago

Sydney, New South Wales, Australia beBeeResearch Full time $130,000 - $150,000
Role Overview

As a senior market research professional, you will play a key role in leading the development of strategic customer experience (CX) and Voice of Customer (VOC) programs.

This is an exciting opportunity to join a renowned market research agency that takes on big client problems and is renowned for its scientific approaches and consultative outcomes.

The successful candidate will be responsible for driving business growth through data-driven insights, leveraging their expertise in CX and VOC methodologies to deliver exceptional results.

The ideal candidate will have a proven track record in insights, with at least some time spent within a top-flight market research consultancy.

They will also possess excellent communication skills, with the ability to build and nurture positive relationships with clients, colleagues, and suppliers.


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