
Ground Operations Specialist
4 days ago
The Ground Training Coordinator plays a pivotal role in ensuring the effective delivery of ground training for pilots and cabin crew at our Melbourne Airport West Training Centre. This position involves coordinating ground courses to ensure timely completion, compliance with company policy and procedures, and adherence to relevant legislation.
The successful candidate will be responsible for planning and booking all necessary training facilities, simulators, classrooms, and requirements in support of the training plans. Additionally, they will monitor aircrew ground training courseware via the company's Learning Management System.
Key Responsibilities:
- Coordinate daily ground training operations, ensuring optimal utilization and on-time delivery
- Ensure ground training is planned and rostered in compliance with CASA legislation, company operations, manuals, and ground training processes and systems
- Liaise with Tech Crew and Customer Experience Cabin departments to achieve efficient and effective ground training coordination
- Assist the Training Office Team Leader and Ground Training Manager with administrative support, planning ground training, instructor rosters, and data management for ground training courses
- Continuously network and build partnerships with external companies and contacts in a professional manner
- Monitor and manage cost-saving measures daily to ensure operational changes are implemented accordingly
- Provide Learning Management System administration support, including enrollment and reporting completion
About You:
We seek an individual passionate about working with diverse stakeholders, from frequent interactions to remote support across various locations. Most importantly, we want someone who thrives in a dynamic environment, loves their job, and values our people and organization.
Applicants should demonstrate the following skills/experience:
- Excellent verbal and written communication skills
- Experience in administration and customer service roles or similar
- High-level attention to job priorities, details, and time management
- Demonstrated confidence in using Microsoft Office suite programs
- Proactive organizational skills and autonomy
- Strong ability to build and maintain positive relationships with key stakeholders
- Highly motivated with a learning mindset
- Aviation experience
What's in it for you:
Our team members enjoy access to heavily discounted fares worldwide, not only for themselves but also for their travel companions. Our staff travel benefit includes discounts on airfares, accommodation, car hire, and travel insurance for domestic and international travel within the Jetstar Group airlines and partner airlines.
Access to salary packaging and leave benefits.
As a member of the Qantas Group, you will have opportunities to build a career across multiple functions, locations, and airlines.
Structured programs and resources to support your health, wellbeing, and development.
Talk to us about how we can make this role work flexibly for you, allowing you to achieve your potential.
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