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Retail Operations Director
3 weeks ago
As the most senior member of the team, your role is to partner closely with the Assistant Manager to develop and coach the team to deliver expert home styling advice and drive outstanding store sales.
- Desire to be part of a high-performance culture and achieve monthly sales targets and individual KPIs.
- Previous experience in a retail sales environment with a passion for delivering customer service that exceeds expectations.
- Passion for detailed home styling and creating a beautiful home environment.
Key responsibilities include driving sales growth through exceptional customer service and product knowledge, maintaining a high level of visual merchandising standards across the store floor, and leading a team of retail professionals to ensure excellent customer satisfaction.
- Develop and implement effective sales strategies to drive business growth.
- Collaborate with colleagues to create visually appealing store displays that showcase products effectively.
- Provide coaching and guidance to junior staff members to enhance their skills and performance.
