Workplace Experience Specialist
4 weeks ago
At Colliers, we're committed to creating exceptional workplace experiences that inspire our clients and their employees. As a Workplace Concierge, you'll play a vital role in delivering best-in-class service and creating unforgettable experiences for our clients and their visitors.
Key Responsibilities:- Arrival Experience: Own the arrival experience, creating enjoyable and memorable interactions that reflect our client's brand and culture.
- Operational Excellence: Uphold operational excellence for workplace experiences, fostering a "happy to help" atmosphere across all Workplace Services touch points.
- Client Floor Administration: Administer the client floor, including meeting rooms, AV facilities, break-out areas, and internal events, with efficiency and accuracy.
- Workplace Maintenance: Assist in the maintenance of the workplace to provide the best working environment and functionality for all employees.
- Experience: Minimum 3 years of hospitality, administration, or workplace management experience, specialising in customer-centric events, preferably within luxury or hospitality sectors.
- Customer-Centric: Customer-centric experience in business-to-business and customer-facing environments, working with a spirit of autonomy, independence, and initiative.
- Results-Oriented: Results-oriented with effective communication skills and impeccable organisation, paying attention to detail.
- Workload Management: Proficient in assessing and prioritising workload within deadline-driven environments, understanding sometimes priorities change.
This is a full-time office-based role in our clients Adelaide metropolitan locations, servicing general office operating hours on a flexible roster (40hrs per week) that also may support limited after-hours event activity.
Our commitment to providing a safe and secure work environment necessitates thorough national police checks. To support this screening, only candidates with Australian residency will be considered.
This dynamic workplace support role is ideal for experienced customer service professionals ready to transition into the corporate sector. The position encompasses a variety of disciplines that may lead to multiple career pathways.
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Workplace Experience Specialist
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