Retail Fashion Visual Merchandiser

3 days ago

Sydney, New South Wales, Australia beBeeFashion Full time $60,000 - $85,000

We are seeking a skilled Visual Merchandiser to join our retail team.

About Us

As part of a premium retailer, we deliver on-trend clothing, shoes and accessories from global street, fashion and sports culture brands. Our mission is to empower individuals to be fashion leaders and live their lifestyle through curated product edits that inspire individual style.

Benefits & Culture

- Competitive incentives

- Discounts on products across brands such as Nike, Thrills, PE Nation, Champion, Tommy

- Access to our benefits package

- Work with sought-after products alongside passionate colleagues who strive to excel in the fashion industry

- Opportunities for learning and development

- Great potential for career growth

The Role & Responsibilities

As In-Store Visual Merchandiser, you will work under the creative direction of the Cluster Visual Merchandiser, providing support to the VM's & Store based team.

You will be responsible for:

  • Visual Merchandising
  • Implementing VM directives and additional VM strategies as communicated by Support Office
  • Conduct daily walk-throughs with the Store Management team
  • Analyse range, product mix and stock reports on a weekly basis and implement moves as agreed to with the Store Manager based on the customer demographic and sell-through of product
  • Complete window displays according to directive
  • Discuss any VM concerns with the Store Manager & Cluster VM
  • Ensure all merchandise is styled according to company standards
  • Ensure VM standards are maintained as per Company Standards
  • Acknowledge and approach customers (when sales Team is busy), and provide exceptional service before passing onto a sales person
  • Assist in processing stock - unpacking, tagging, hanging etc during peak periods
  • Ensure merchandise is replenished throughout the day with support from the sales teams to maximise customer sales

Customer Service

Put our customers first and ensure they have an exceptional experience.

Provide a fun and creative approach to selling

Build relationships with our customers

Ensure our customers look and feel their best

Go above and beyond for our customers

Making our customers' day, whether they buy or not

Process customer queries, sales, returns and gift vouchers

Share your product knowledge with customers and assist Department Managers

Escalate any customer complaints to management

Strive to meet sales targets

Teamwork

Be part of a team that values itself and its members

Respect your colleagues and empower them to achieve results

Have fun while working together as a team with energy and a positive attitude

Learn from experiences and celebrate successes together

Work under the guidance and support of your Store Manager, alongside the team to achieve sales targets and KPI's

To be successful in this role, you will need:

  • Proven retail and visual merchandising experience
  • Tertiary qualifications in visual merchandising (Cert IV/Diploma) highly regarded
  • Creative flair and attention to detail
  • Fashion retail experience highly valued
  • Alignment with our company values

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