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Aircraft Defect Resolution Specialist
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As a key member of our Technical Operations team, you will play a critical role in ensuring the safe and efficient operation of our aircraft fleet. Your primary responsibility will be to provide effective solutions for all tail-specific issues reported within the group.
Key Responsibilities- Assess, coordinate, and prepare open defects for rectification
- Coordinate responses and actions in relation to guest, crew, and safety-related complaints
- Liaise with Line Planning, Maintenance Watch, Aircraft Health, Engineering Supply, and AMOs to resolve open defects and assist in the recovery of AOG aircraft
- Hold, or have held, an aircraft engineer license in category B1 and/or B2 or equivalent
- Minimum 5 years' experience in engineering/aircraft maintenance for an airline that operates aircraft of similar complexity as Virgin Australia
- Basic ability with Microsoft Office applications, including Outlook, Excel, and Word
- Excellent verbal and written skills, with the ability to assess scenarios and plan outcomes in the most effective manner
- Good interpersonal skills and the ability to prioritize work requirements in an operationally fluid environment
- Flexible hybrid working arrangements
- Discounted flights for you and your loved ones
- Access to a wellbeing app to support your physical, mental, social, and financial health
- Dress for Your Day' – enjoy the freedom to wear whatever makes you feel great for the type of work you do and the day you have ahead of you
We're Virgin Australia, an airline that's always done things a little differently. We're on a mission to make flying better than 'nice'. We value real diversity and inclusion, and we're committed to creating a workplace where everyone feels welcome and valued.
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