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IT Support Specialist
2 weeks ago
We are seeking a highly motivated and skilled IT professional to join our team. As a Help Desk Technician, you will play a critical role in providing technical support to our clients.
Our ideal candidate will have a passion for IT and a desire to continuously improve their skills. Some experience working in a Managed Services Provider (MSP) environment is desirable but not essential.
Key responsibilities include:
- Providing technical support to clients via phone, email, and remote desktop sessions
- Configuring and managing Windows Server Operating Systems
- Managing Microsoft 365 environments, including Exchange Online and SharePoint Online systems
- Experience with network devices, firewalls, and device management
To be successful in this role, you will need:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong technical knowledge of Windows Server Operating Systems, Microsoft 365, and network devices
- Experience with help desk software and customer relationship management tools
We offer a competitive salary and benefits package, as well as opportunities for career progression and professional development.
Working Hours and LocationThis is a full-time position working Monday to Friday. A valid driver's license and the right to work in Australia are required.
