It Support

3 days ago

Gold Coast, Queensland, Australia Integrity First It Full time

About the role
We are looking for a skilled IT Support / Network Technician to join our dynamic team in Ashmore, Queensland. This full-time position offers an exciting opportunity to deliver top-notch technical support and maintain IT infrastructure for a range of small to medium-sized businesses across the Brisbane to Burleigh area.
As an integral member of our small team, you'll be responsible for providing exceptional service, troubleshooting issues, and ensuring smooth IT operations for our valued clients. If you're passionate about IT, thrive in a collaborative environment, and want to make a real impact, we want to hear from you
What you'll be doing
Providing end-user support for hardware, software, and network issues
Troubleshooting and resolving technical problems in a timely manner
Performing system maintenance, updates, and upgrades
Monitoring network performance and implementing security measures
Documenting all support activities and maintaining accurate records
Collaborating within the team to ensure seamless service delivery
Providing training and guidance to end-users on the effective use of IT systems
What we're looking for
Either minimum 2 years of experience in an Level 1/2 IT support or Network Technician role OR able to demonstrate IT proficiency in many of the position required areas with an ability to learn and upskill quickly
Strong technical skills in hardware, software, and network troubleshooting
Working knowledge of Microsoft products and cloud-based technologies
Excellent problem-solving and analytical skills
Strong willingness to learn and grow
Effective communication and customer service abilities
What we offer
At Integrity First IT, we believe in fostering a supportive, collaborative, and dynamic work environment. As part of our close-knit team, you'll enjoy flexible working hours and ample opportunities for personal and professional growth. You'll gain hands-on experience with a wide range of technologies and have the chance to learn directly from skilled colleagues.
If you're looking for a role where you can grow, contribute, and thrive, we'd love to hear from you
About us
Integrity First IT Pty Ltd is a leading provider of IT services and solutions in the Ashmore region. We are one of the oldest and most respected IT support providers on the Gold Coast, having been established in 2007 and providing a consistently high level of support and service. In this environment, you will learn from the best and be able to fast track your technical skills to a new level.

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