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Administrative Novated Leasing Specialist

1 month ago

Sydney, New South Wales, Australia SG Fleet Full time
Company Overview

We are a leading financial services company specializing in fleet management, vehicle leasing, and salary packaging. With a presence across Australia, the UK, and NZ, we offer a total portfolio under management of $2.5 Billion and over 1200 employees.

Some of our notable perks include:

  • Up to four extra days of leave each year for relaxation and rejuvenation (Wellness days)
  • 20 weeks paid parental leave, setting us apart as an industry leader
  • Salary packaging options for vehicles, saving you financially
  • Milestone awards recognizing your service and dedication
  • A referral bonus for bringing new talent to our team
  • Discounts on mobility products and services
  • Flexible work arrangements tailored to your needs
  • Opportunities for career progression within the company (over 25% of vacancies are filled internally)
  • Education support to enhance your skills and knowledge
  • Two paid volunteer days annually to give back to the community
  • Health and wellbeing programs, including employee assistance and subsidies
Job Description: Renovations/Administrative Officer

The role involves efficiently transferring drivers' novated leases from one employer to another. Key tasks include:

  1. Accurately completing renovation processes within set deadlines
  2. Providing exceptional client support while nurturing relationships
  3. Updating IMS records to reflect the status of renovations
  4. Managing renovation tickets according to established KPIs
  5. Familiarity with and effective application of renovation procedures
  6. Liaising with clients to provide quotes meeting their requirements and FBT regulations
  7. Preparing necessary documents and delivering them to clients in a timely manner
  8. Ensuring all returned documentation is signed by authorized parties
  9. Addressing renovation-related issues and identifying potential problems that could impact SG Fleet negatively
  10. Aligning external policies and procedures with our clients
Requirements and Qualifications
  • Prior experience in customer-facing roles
  • Excellent communication and relationship-building skills
  • Strong computer proficiency, including MS Office
  • Able to work independently and efficiently
  • Demonstrated customer service and problem-solving abilities
Estimated Salary

$60,000 - $80,000 per annum, depending on location and experience.