Novated Lease Administrator

4 weeks ago

Sydney, New South Wales, Australia SG Fleet Full time
Job Overview

We are seeking a skilled Novated Lease Administrator to join our team at SG Fleet.

About the Role

The successful candidate will be responsible for administering the transfer of a driver's novated lease from one employer to another, ensuring accurate and timely completion of renovation processes. This role requires effective communication and relationship-building skills, as well as the ability to manage multiple tasks and meet set KPIs.

Responsibilities
  • Administer novated lease transfers, ensuring accuracy and timeliness in all aspects of the process
  • Provide exceptional customer service, responding to client queries and maintaining positive relationships
  • Update IMS records to reflect the status of each renovation, ensuring seamless tracking and management
  • Manage renovations tickets efficiently, meeting established KPIs and targets
  • Liaise with drivers to provide personalized quotes that meet their FBT requirements
  • Prepare and distribute necessary renovation documents, ensuring accuracy and timeliness
  • Ensure all returned documentation is signed by authorized parties
  • Investigate and resolve any issues related to renovations, identifying potential problems and reporting them to the Manager
Requirements
  • Previous experience in a customer-facing role or administration position
  • Excellent communication and interpersonal skills, with the ability to build strong relationships
  • Strong computer skills, including proficiency in MS Office
  • Ability to work autonomously and efficiently, managing multiple tasks and priorities
  • Demonstrated problem-solving skills and attention to detail
Benefits

As a valued member of our team, you can expect a competitive salary of $60,000 - $80,000 per annum, depending on your level of experience and qualifications. In addition to this, you will enjoy a range of benefits, including:

  • Flexible work arrangements and career progression opportunities
  • A comprehensive education support program, including an individual learning budget and access to LinkedIn Learning
  • A generous wellness program, offering up to four extra days of leave per year and discounted mobility products and services
  • Two paid volunteer days per year to give back to causes that matter to you
  • A health and wellbeing support package, including a subsidy and Employee Assistance Program
What We Offer

At SG Fleet, we pride ourselves on being a dynamic and innovative company, dedicated to providing exceptional service to our clients. Our team is passionate about delivering high-quality results, and we offer a supportive and collaborative work environment that encourages growth and development.

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