Senior Income Support Team Manager

1 week ago


Adelaide, South Australia beBeeLeadership Full time $93,976 - $106,713
Job Opportunity: Team Leader Income Support Key Responsibilities The Income Support Branch is responsible for delivering a high-quality and timely service to eligible veterans and their families. As the Team Leader, you will oversee the team's workload, ensuring it meets performance expectations, and provide HR and people management support. Essential Duties:
  • Provide leadership and coaching, as well as conduct research or analysis on complex matters.
  • Monitor attendance, leave requests, workplace behaviours, and telephony standards.
  • Identify systemic issues and develop strategies to address them.
  • Contribute to the creation of procedural support documents and ministerial briefs.
  • Investigate complaints and take remedial action when necessary.
Requirements This role requires strong leadership and people management capabilities. Applicants must be Australian citizens and possess excellent communication and interpersonal skills. Benefits In this role, you will have the opportunity to make a positive impact on the lives of veterans and their families. You will also receive competitive remuneration and benefits packages.

Applicants are encouraged to apply if they have a passion for delivering exceptional customer service and leading high-performing teams.



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