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Technical Specialist

1 week ago

Sydney, New South Wales, Australia Singtel Group Full time

Optus is a leading telecommunications provider in Australia, dedicated to delivering exceptional customer experiences through innovative technology and services.

Technical Specialist - Credit & Payments Infrastructure

We are seeking a highly skilled Technical Specialist to join our team in designing, building, and maintaining our Credit & Payments services and infrastructure.

Your Key Responsibilities:

  1. Infrastructure Design: Collaborate with cross-functional teams to design and develop a reliable, scalable, secure, and performant infrastructure for our Credit & Payments services.
  2. System Integration: Ensure seamless integration of our Credit & Payments services with other systems and services within the Optus network.
  3. Problem Resolution: Investigate and resolve complex technical issues affecting our Credit & Payments services, ensuring minimal downtime and impact on customers.
  4. Knowledge Sharing: Share knowledge and expertise with colleagues to improve overall service quality and efficiency.

About You:

  • Background: Experience working in a SRE role specialising in Billings and Payment Operations.
  • Skills: Strong analytical and problem-solving skills, experience with automation tools and processes, understanding of SaaS platforms, and more.
  • Education: Bachelor's degree in Computer Science, Information Technology, or a related field.

About Us:

  • Vision: To be the leading telecommunications provider in Australia, delivering exceptional customer experiences through innovative technology and services.
  • Benefits: 3 days in the office, 2 days remote – with flexible hours to suit, inclusive paid parental leave, access to resources and support via the 'Parents at Work portal', own your own growth by accessing an extensive online learning catalogue, connect at work through employee-led volunteer groups, vibrant campus life, free Optus bus from Macquarie University Metro Station, and more.