
Highly Technical Field Engineer
2 weeks ago
As a professional, you will be responsible for providing technical assistance and support to customers in various areas.
This role can be based out of multiple locations, including Brisbane, Sydney or Mount Waverley, Australia.
To provide high-level design, solution positioning, product selection and technical support to conduct product demos, proof of concept set ups as well as training and workshops.
Key Responsibilities:
- Providing product and technical support to external and internal customers.
- Providing pre-sales technical support for development and implementation of complex products/applications/solutions.
- Providing technical assistance through sales presentations, product demonstrations, installation, and maintenance of CommScope products.
- Providing product and application training to customers.
- Providing post-sales technical expertise during installation, implementation, testing, and maintenance of CommScope products.
- Providing engineering support for the introduction of new products.
Required Skills:
- Bachelor's degree/Diploma in Telecommunication or appropriate industry knowledge with a minimum of 3-5 years of field/industry experience.
- Computer and office skills required (Office365, Windows, Project); a working knowledge of Creo, Draftsight, and Solidworks would be advantageous.
- Knowledge and experience on the use of test equipment, including Optical Time Domain Reflectometers, Optical Power Meters, and Sources strongly preferred.
- Previous OSP engineering and post-sales OSP experience. Knowledge and experience in FOSC, FIST, and Tenio closures would be advantageous.
- Previous experience/knowledge of FTTx network design.
- Previous experience in splicing of ribbon and stranded fibre cables.
- Experience in the preparation and product selections for RFI, RFP & RFT.
- Deal closing skills to assist the sales force, influencing the outcome of a tender response technically through product expertise, combined with strategic thinking in the commercial landscape.
- Ability to create and deliver sales and training presentations with confidence and customer-facing skill.
- Excellent verbal and written communication skills.
- Strong interpersonal skills including the ability to establish and maintain relationships.
- Advanced technical skill set and well-developed problem-solving abilities.
Why This Role?
This is an excellent opportunity to join a dynamic team and contribute to the success of our organization.
We offer a range of benefits, including competitive salary, comprehensive training, and opportunities for career growth and development.
Join us and take your career to the next level
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