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Food and Beverage Service Attendant
2 months ago
About the Role
This is an exciting opportunity for service-oriented and highly motivated individuals to join our award-winning team at Stamford Hotels & Resorts as a Food and Beverage Service Attendant on a casual or part-time basis.
The Stamford Hotels & Resorts is a premier hospitality provider with a strong reputation for delivering exceptional service and experiences to our guests.
To be successful in this role, we seek applicants who possess excellent communication skills, a passion for delivering outstanding customer service, and experience in a fast-paced food and beverage environment.
Key Responsibilities
- Uphold Stamford Hotels & Resorts' service standards, including immediate guest acknowledgement and a warm smile.
- Provide exceptional service to guests, ensuring their needs are met and exceeded.
- Take guest reservations, seat parties, and answer general questions about the hotel and its amenities.
- Assist with floor plan and cleanliness requirements prior to meal service, including table, banquet, and buffet setup and clearance.
- Memorize menu items, offer guests educated food pairing suggestions, upsell products, and cater to guests with dietary requests.
- Manage guests' food orders and work with a team of chefs, managers, and other food and beverage attendants to ensure guests have a positive experience.