Food and Beverage Service Associate

4 weeks ago

Adelaide, South Australia Stamford Hotels and Resorts Full time
About the Role

This is an exciting opportunity for a Food and Beverage Attendant to join our award-winning team at Stamford Plaza Adelaide on a casual or part-time basis.

The Stamford Plaza Adelaide is one of Adelaide's premier city hotels located on North Terrace, conveniently accessible by public transport and less than five minutes from Adelaide's Rundle Mall shopping complex.

The Hotel features 300+ luxury rooms and all the trimmings of a 5-star property.

Key Responsibilities
  • Uphold Stamford Plaza Adelaide's service standards, including immediate guest acknowledgement via verbal greeting paired with a warm smile.
  • Provide exceptional service to guests who enter our beachside Hotel.
  • Take guest reservations, seat parties, and answer general questions about the restaurant, Hotel, and the local area.
  • Assist with floor plan and cleanliness requirements prior to meal service, including table, banquet, and buffet set up and clearance.
  • Memorise menu/s, offer guests educated food pairing suggestions, upsell products, and be able to cater for guests with dietary requests.
  • Manage guests' food orders and work with a team of chefs, managers, and other food and beverage attendants to ensure guests have a positive experience.
  • Strong interpersonal skills, be able to communicate openly and professionally to cater to our guests' needs promptly and professionally on every occasion during your shift.
  • Display empathy and kindness to all internal and external guests.
About You

You will have a bright, energetic attitude, hold a current RSA and Food Handlers Certificate, in addition to:

  • An understanding of wine service including recommendations, food pairing, and precise pouring skills.
  • The ability to handle 3 or more plates at one time with ease.
  • A high level of personal presentation and grooming.
  • Flexibility to work various rostered shifts over a seven-day roster.
  • Demonstrated experience as a Food and Beverage Attendant.
  • Australian working rights.
Culture and Benefits
  • Great opportunities for career development.
  • The opportunity to work with industry professionals in an exciting hotel environment.
  • Staff meals provided on shift.
  • Dry cleaning allowance.
  • An attractive food and beverage discount program.

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