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Scheduling Coordinator
2 weeks ago
As a Scheduling Support Officer, you will play a vital role in ensuring our customers receive exceptional care and support.
You will be responsible for planning and organizing care worker rosters to meet customer needs efficiently, managing the Scheduling Inbox, handling incoming calls, and maintaining client communications with timely precision.
This is an excellent opportunity for individuals who possess strong organizational skills, attention to detail, and excellent customer service skills. If you are passionate about delivering high-quality care and support, we encourage you to apply for this challenging and rewarding role.
">Key Skills and Qualifications:
- Administrative Experience: At least one year minimum knowledge and experience in an administrative role
- Care Workforce Management: Ability to manage and coordinate care worker rosters and payroll processes
- Customer Service: Excellent written and verbal communication skills, ability to respond with clarity and compassion
- Organizational Skills: High attention to detail, excellent organizational skills, and ability to work under pressure
- Technical Skills: Advanced computer skills, familiarity with software applications relevant to care workforce management
We offer a comprehensive benefits package that includes:
- Salary Packaging: Salary packaging options to increase take-home pay
- Professional Development: Access to in-house and online training programs to enhance your skills and career growth
- Wellness Programs: Access to family-friendly benefits like counseling support and wellness programs
- Recognition and Rewards: Opportunities for recognition and rewards for outstanding performance
We are a leading provider of care and support services, committed to delivering exceptional care and support to our customers. We strive to create a positive and inclusive work environment that values diversity and promotes professional growth and development. Join us and contribute to making a difference in people's lives
