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Client Service Coordinator
2 weeks ago
About Us
">At Legal Aid NSW, we deliver high-quality legal services across criminal, family and civil law. Our mission is to provide accessible support and guidance to help people navigate the legal system with confidence and fairness.
">The Client Support Officer role plays a vital part in our administration division at Legal Aid NSW. As an important first point of contact for clients, you will determine and provide appropriate information and organise necessary support or services.
">This role offers a range of clerical and legal administrative tasks to deliver best outcomes for clients. You will be working closely with our legal teams to ensure that clients receive top-notch support services.
">About You
">We are looking for a dedicated and client-focused professional who thrives in a fast-paced environment. As a team player, you must consistently deliver high-quality support services with professionalism and reliability.
">Your strong communication skills enable you to engage effectively with both clients and legal staff across various interactions, including reception duties, phone enquiries and legal administrative tasks. A proactive approach to client service is essential, as well as confidence in managing competing priorities.
">A solid administrative background and proficiency in using technologies to support daily operations are required. Your attention to detail ensures accuracy and efficiency in all aspects of your work.
">Our organisation values diversity and inclusion, striving to create a workforce that reflects the community we serve. We welcome applications from people with diverse backgrounds and encourage candidates from underrepresented groups to apply.
">Benefits Of Working With Us
">As a valued member of our team, you will have access to training, development and mentoring opportunities. We are committed to helping you grow professionally and personally.
">We offer flexible work arrangements, allowing you to balance your work and personal life effectively. Our flexible work policy enables employees to work from home or adjust their schedules to meet their needs.
">Requirements For This Role
">To be considered for this position, you must be willing to undergo a Criminal Record Check and Working with Children Check.
">When applying for this role, please ensure that you submit your application online by the specified deadline. Incomplete applications or those submitted via email will not be accepted.
