Club Operations Support Specialist

1 week ago


Albion Park, New South Wales, Australia Collective Wellness Group Full time

**About Collective Wellness Group**

We are a dynamic and supportive fitness community dedicated to helping our members achieve their health and wellness goals.

**Job Summary**

We are seeking an enthusiastic and motivated individual to join our team as a Club Operations Support Specialist. As a key member of our team, you will have the opportunity to work in a fast-paced and supportive environment, surrounded by like-minded fitness enthusiasts who are passionate about making a positive impact on people's lives.

**Key Responsibilities**

• Assist in the day-to-day operations of our fitness club, ensuring a high level of customer satisfaction and member engagement.

• Provide exceptional customer service, responding to member inquiries and resolving any issues in a timely and professional manner.

• Collaborate with our sales team to promote our services and achieve sales targets.

• Maintain accurate records and reports, ensuring compliance with company policies and procedures.

• Participate in ongoing training and development programs to enhance your skills and knowledge.

**Requirements**

• Outgoing and bubbly personality with a high level of maturity and professionalism.

• Strong communication and interpersonal skills, with the ability to work effectively with members, staff, and external partners.

• Ability to work independently and as part of a team, with a strong focus on customer satisfaction and member engagement.

• Availability to work until 7pm and some weekend shifts.

• Ideal candidate should have a solid work ethic, with the ability to meet Key Performance Indicators (KPIs) and sales targets.

• Strong desire to make a difference in people's lives, with a focus on delivering exceptional customer service and member experiences.



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