Customer Field Technician

1 month ago

Brisbane, Queensland, Australia NBN Co Full time
About the Role

We are seeking a motivated and customer-focused individual to join our team as a Customer Field Technician in Brisbane. As a key player in handling customer service tasks, you will be responsible for installing, repairing, and maintaining nbn products and services.

Key Responsibilities
  • Cabling installation, including jointing, jumpering, and splicing
  • Customer premises installation of nbn Customer Premises Equipment (CPE)
  • Fault diagnosis and repair of nbn cabling networks and nbn CPE
  • Working at heights and in confined spaces
Requirements

We are looking for individuals who are new to the industry and eager to embark on a rewarding career in telecommunications. If you have a background in communication cabling, electrical work, air conditioning/refrigeration, carpentry, or are skilled with power tools, we want to hear from you.

As a Customer Field Technician, you will possess outstanding customer service skills and the ability to communicate effectively and personably. You will be self-driven and motivated, able to manage yourself effectively, and possess a current and clean driver's license.

What We Offer
  • 18 weeks of paid parental leave
  • Discounted gym memberships and other corporate benefits
  • Vehicle, laptop, tools, uniform, and phone provided
  • Options for salary sacrificing
  • An inclusive work culture prioritizing balance and wellbeing
  • Ongoing training and support with a focus on career growth and professional development

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