Customer Experience Specialist

3 days ago

Brisbane, Queensland, Australia beBeeCustomerService Full time $53,500 - $80,700
Job Overview

We are seeking a highly skilled professional to provide exceptional service and support to customers and business partners across various products, policies, and services.

Your Role
  • You will handle customer enquiries with care and efficiency, ensuring every interaction meets our high standards for quality and customer satisfaction.
  • Key responsibilities include managing policy-related transactions, identifying customer needs, and building strong relationships with business partners.
  • Play a key role in supporting sales and retention opportunities, contributing to a high-performing team that values collaboration and continuous improvement.
About You
  • You must have strong verbal and written communication skills.
  • Attention to detail and time management are essential.
  • You should be able to multitask and manage call volumes effectively.
  • A customer-first mindset with a sales and customer retention focus is required.
  • Tech-savviness and the ability to confidently use multiple systems and platforms simultaneously are necessary.
  • You must be able to work effectively in a structured environment by adhering to protocols and procedures designed to deliver compliant, consistent, and efficient customer service.
  • Previous experience in customer service (insurance experience is a plus).
  • A drive to build a long-term career and take on new challenges is essential.
  • Career ambition and motivation to grow within a dynamic organisation are required.
Benefits
  • Boosted superannuation with 13% as standard.
  • Up to 50% off personal insurance, including home and motor insurance.
  • Flexible work options, including working from home.
  • Dedicated career growth programs, including an award-winning academy.
  • Discounts on everyday items.
  • Industry-leading parental leave, available from day one, for both primary and secondary carers.
,

  • Customer Experience Specialist

    4 days ago

    Brisbane, Queensland, Australia beBeecustomer Full time $45,000 - $65,000

    Customer Experience SpecialistWe are seeking a skilled Customer Experience Specialist to join our Community Experience Team. In this role, you will be responsible for engaging with our customers through various channels, providing support and building relationships.

  • Customer Experience Specialist

    4 days ago

    Brisbane, Queensland, Australia beBeeCustomerExperience Full time $40,000 - $80,000

    Customer Experience Specialist">We are seeking passionate and dedicated individuals to join our team as customer experience specialists. As a key member of our team, you will play a vital role in delivering exceptional customer service and ensuring a positive shopping experience for our customers.

  • Customer Experience Specialist

    4 days ago

    Brisbane, Queensland, Australia beBeeCustomerExperience Full time $55,000 - $70,000

    Unlock Your Potential as a Customer Experience SpecialistAt the heart of our success lies a team of dedicated professionals who provide exceptional customer service and drive business growth. Our customer experience specialists play a pivotal role in delivering seamless interactions and exceeding customer expectations.We have a fantastic opportunity for you...

  • Customer Experience Specialist

    12 hours ago

    Brisbane, Queensland, Australia beBeeCustomerExperience Full time $45,000 - $80,000

    Customer Experience Specialist">We're looking for a skilled and customer-focused individual to join our retail team. As a Customer Experience Specialist, you'll play a crucial role in delivering exceptional service to our customers.">Key Responsibilities:">Deliver Exceptional Customer Service: Put customers first and exceed their expectations.Support the...

  • Experience Leader

    3 days ago

    Brisbane, Queensland, Australia Growpro Experience Full time

    **About us**We are GrowPro Experience, an international Startup that designs experiences and offers free advice to adventurous souls who want to live, study, and work abroad.**Your functions**- Welcoming students in local coworking (includes airport pick up service)- Negotiation with local partners (related to events and destination activities)- Identifying...

  • Customer Experience Specialist

    3 days ago

    Brisbane, Queensland, Australia beBeeCustomer Full time $51,968 - $72,992

    Customer Experience SpecialistAre you a people person with a passion for delivering exceptional service? We're on the hunt for talented individuals who share our enthusiasm for creating unforgettable experiences.About the Role:We're seeking a Customer Experience Specialist to join our team and help us provide top-notch service to our customers.As a Customer...

  • Customer Experience Specialist

    4 days ago

    Brisbane, Queensland, Australia beBeeCustomerService Full time $40,000 - $80,000

    Customer Experience SpecialistWe are seeking a Customer Experience Specialist to join our team. As a key member of our team, you will be the first point of contact for all customers.Key Responsibilities:You will support Optometrists with pre-testing and provide expert advice on frame styling to our customers.You will be responsible for dispensing glasses...

  • Customer Experience Specialist

    2 weeks ago

    Brisbane, Queensland, Australia beBeeCustomerService Full time $120,000 - $140,000

    Customer Experience SpecialistThis role is responsible for delivering exceptional customer outcomes and service performance. The Customer Experience Specialist will work collaboratively with stakeholders to challenge and develop business processes and strategies to drive an improved customer experience, efficiency, and service delivery in line with...

  • Customer Experience Specialist

    2 weeks ago

    Brisbane, Queensland, Australia beBeeCustomerExperience Part time $50,000 - $70,000

    Customer Experience Specialist RoleWe are seeking a dedicated and fashion-forward Customer Experience Specialist to deliver exceptional customer service and drive sales growth.Key Responsibilities:Create memorable experiences for every customer, capturing the essence of our brand.Collaborate with colleagues to achieve individual and store sales...

  • Customer Experience Specialist

    3 days ago

    Brisbane, Queensland, Australia beBeeCustomer Full time $40,000 - $60,000

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. In this role, you will be responsible for delivering exceptional customer service experiences by providing expert knowledge of our products.Key Responsibilities:You will ensure product quality, perform date checks, and...