
Technical Service Leader
2 days ago
As our Head of Technical Services, you will lead a high-performing team of technical presales and scripting specialists.
Reporting directly to the General Manager, APAC, you'll play a critical role in delivering scalable, high-quality technical solutions to support ambitious growth plans.
This role is pivotal to success, ensuring the delivery of exceptional technical demonstrations, software evaluations, proof-of-concept projects, and tender responses that align with client needs.
You'll work closely with the General Manager to provide visibility on deal flow tied to presales activity and support the Operations Manager in forecasting project resource requirements.
Your leadership will foster a culture of continuous improvement, helping us to scale technical services efficiently and effectively in a rapidly growing market.
Key Responsibilities:- Create and improve scalable internal processes and policies related to technical services delivery
- Mentor team members to build capability and drive professional growth
- Apply a structured and consistent presales methodology across all products
- Oversee and enable presales support to business development managers
- Guide the team in delivering tailored, high-impact software demonstrations and sales proposals
- Proven background in leading technical presales or solutions engineering teams within a high-growth technology environment
- Passionate about creating scalable, high-quality technical services that enable business growth
- Strong leadership, people management, and conflict resolution skills
Are you looking to shape the future direction of technology in the industry?
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