Sales Director
3 weeks ago
Key Responsibilities:
- Develop and execute revenue growth strategies to achieve set sales targets.
- Lead the C&E Sales team to maintain efficiencies and drive business development for the hotel.
- Manage the Conference incentive database of key contacts/clients and develop sales strategies to ensure targets are achieved.
- Implement sales conversion targets for the team and ensure these are measured monthly.
- Identify periods of high demand and implement strategies to maximise revenue.
- Drive the team to exceed Conference Vision targets and champion business development for the hotel.
- Monitor competitors and assess relevance to current sell strategies.
- Prepare and make recommendations on sales forecasts ensuring accuracy within agreed ratios.
- Ensure the C&E Sales team operates efficiently to minimise errors.
- Monitor and report any issues relating to processing of deposits and payments for the team.
- Prepare weekly forecast reports detailing upcoming events and communicate same to all operating departments.
- Provide reporting as evidence of activities.
- Chair and drive the weekly banquet event order meetings and ensure their efficiency.
- Provide quotations for C&E proposals covering venue, function, menu and accommodation costs ensuring revenue is maximised.
- Ensure the team succeeds in delivering an exceptional event to guarantee client satisfaction.
- Coordinate and host familiarisation and site inspection activities including follow-up.
- Ensure an active presence in the hotel as required by business demands or client and team member needs.
- Attend outside sales calls, tradeshows and meetings in the pursuance of the business and leads.
Requirements:
- Ability to work weekends as required by clients.
- Service oriented with an eye for detail.
- Role is based in the hotel office.
- Multicultural awareness and ability to work with people from diverse cultures.
- Ability to work independently and demonstrated initiative in a dynamic environment.
- Ability to understand and navigate complex stakeholder environments.
- Strong focus and passion for hotel operations.
- Sound understanding of emerging trends in the industry.
- Demonstrated ability to coach, mentor, develop and inspire teams.
- Confident and articulate communication, negotiation, relationship and networking skills.
- Demonstrated business acumen with the ability to make sound decisions and understand commercial implications.
- Ability to think strategically and plan on a mid to long term scale.
- Strong personal integrity.
- Entrepreneurial spirit with drive, ambition and high level of energy.
- Good interpersonal skills with ability to communicate with all levels of team members.
- Flexible and able to embrace and respond effectively to change.
- Role model in Accor values and Heartist culture.
Benefits and Perks:
- Free on-site car park while on duty.
- Free access to confidential Employee Assistance Program.
- Inclusive and diverse environment.
- Reward and recognition celebrations and activities.
- Discounted rates to nearby fully equipped gym.
- Ongoing training and career development opportunities.
- Work alongside experienced and dedicated professionals.
- Global discounts on hotel accommodation & Food and Beverage, including special rates with our partnership brands such as Europcar.
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