Sales Operations Lead

2 days ago

Sydney, New South Wales, Australia beBeeOperations Full time
Job Description

We are seeking a highly skilled Operations Manager to lead and support our administration and sales operations across the Pacific region, specifically covering Australia and New Zealand.

You will be the glue in a fantastic team of Payments leaders, in a business that is positioned for rapid growth.

This is a pivotal role responsible for building, executing, and scaling administrative and operational processes across the region.

The successful candidate will have the opportunity to shape and optimize our Pacific operations from the ground up.

Key Responsibilities:
  • Serve as the primary point of contact for staff, clients, and external stakeholders, providing exceptional customer service.
  • Provide comprehensive after-sales service support.
Demand Planning & Sales Administration:
  • Provide support to the sales team to drive accurate demand forecasting.
  • Support order management processes.
Supply Chain Management:
  • Plan and oversee end-to-end supply chain operations, ensuring product availability across Australia and New Zealand.
  • Coordinate with logistics providers, regional warehouses, and distributors to optimize lead times and costs.
Regional Distribution Network Management:
  • Build and optimize a distribution framework to cover Australia and New Zealand.
  • Coordinate with master distributors and sub-distributors to improve service coverage and product availability.
Operational Cost Management:
  • Monitor and control regional operating expenses, ensuring efficiency and alignment with budget goals.
  • Analyze cost drivers across logistics, warehousing, service, and administrative functions.

Requirements:

  • 5+ years of experience in operations management, ideally in a B2B technology or distribution industry.
  • Strong knowledge of supply chain operations, sales administration, after-sales service, and cost control.
  • Proven ability to manage regional operational budgets and deliver on cost targets.
  • Excellent communication skills, both written and verbal.
  • Proficiency in MS Office and Salesforce is essential.
  • Strong organizational and problem-solving abilities with exceptional attention to detail.
  • Comfortable working independently in a sole charge capacity.
What We Offer
  • Opportunity to shape and lead Pacific region operations.
  • Dynamic, fast-paced international environment.
  • Direct collaboration with Singapore headquarters.
  • Professional growth and development opportunities.

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