
Agricultural Equipment Specialist
8 hours ago
Product Expert
The role of Product Expert is to provide technical knowledge and support to internal and external customers.
As a Product Expert, you will be responsible for resolving critical product problems, implementing new product technologies, and participating in or leading training sessions.
This role requires a deep understanding of agricultural equipment and mechanical systems, as well as excellent communication and problem-solving skills.
Key Responsibilities:
- Resource for technicians, service managers/service advisors, sales staff, and parts leads to resolve critical product problems.
- Be the in-house expert for implementing new product technologies.
- Actively participate in or lead training to support ongoing skills and competency development.
- Works with OEMs as a partner in quality to identify emerging product quality concerns and support problem resolution.
Requirements:
- 5+ years of experience in service and parts department operations.
- Relevant trade certificate - Heavy Diesel Fitter/Mobile Plant Mechanic/Diesel Mechanic or equivalent.
- Experience with basic computer functions and mechanical, electrical, and hydraulic systems used in agricultural equipment.
Benefits:
Remuneration Information: We recommend you contact the employer directly to discuss their current remuneration offerings and other benefits. For your convenience, we have provided some general information about annual salaries in Australia for similar roles: $85,000 AUD to $120,000 AUD per annum.
Remuneration Currency: AUD
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