
Client Care Manager
1 day ago
Ensuring comprehensive management plans are achieved for clients is crucial in our industry.
As a key member of our team, you will be responsible for managing client-centered care plans.
- Conducting initial phone assessments, creating and implementing individualized care plans, and setting achievable goals
- Organizing and coordinating home-based services to support clients receiving care at home
- Building effective relationships with stakeholders to ensure seamless communication and collaboration
- Regularly monitoring patient progress and updating care plans as necessary
- Facilitating liaison between healthcare professionals and specialists to provide cohesive care
- Discharge planning including referrals to long-term services
- Providing telephone support, education, and advice to clients and their families
This opportunity allows experienced clinicians who are customer-focused and driven to deliver best practice outcomes to thrive.
Key Skills and QualificationsOur ideal candidate possesses:
- Exceptional interpersonal and communication skills
- Ability to work effectively in a fast-paced environment
- Strong organizational and time management skills
- Excellent problem-solving and analytical skills
- Ability to maintain confidentiality and handle sensitive information
- Proficiency in Microsoft Office applications
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