Client Service Leadership Position

3 days ago

Melbourne, Victoria, Australia beBeeManager Full time
Job Description">

Our organization is seeking a Senior Manager to lead our Client Service division. This role requires an individual who can ensure effective processes and governance across all areas of Client Service.

The successful candidate will be responsible for driving consistency of service within commercial boundaries, while achieving target revenue growth. They will also be accountable for managing contract operations and financial performance, ensuring services are delivered within SLAs.

This leadership position involves building a high-performing culture that delivers quality service outcomes to clients. The ideal candidate will create and maintain the service strategy and drive ongoing service optimization.

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