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Credit Officer
2 months ago
We are seeking a highly skilled Credit Officer to join our national Finance team at Hall & Wilcox. As a key member of our team, you will play a critical role in managing debtor collections, liaising with partners, and resolving client queries.
Key Responsibilities- Manage debtor collections for the National Insurance sections via calls and emails.
- Liaise with partners to assist with collection of their clients' outstanding debtors.
- Resolve client queries and provide excellent customer service.
- Assist with rectifying unidentified deposits and maintaining accurate financial records.
- Improve and maintain processes and procedures to control financial transactions.
- 5+ years' experience in credit control, preferably within a law firm or professional services.
- Experience with debtor collections for insurance clients is highly desirable.
- A strong track record in reducing debt with a strong focus on cash in the bank.
- Good decision-making skills when collecting debtors.
- The proven ability to build strong relationships across all levels.
- Ability to work autonomously as well as in a team environment.
- Strong customer service focus.
- Proactive approach.
- Excellent organisation skills and an ability to plan and prioritise.
- Excellent verbal and written communications.
- Strong attention to detail.
- Strong problem-solving skills.
Hall & Wilcox is a leading independent Australian law firm with a strong commitment to creating and maintaining a workplace that actively seeks to include, welcome, and value unique contributions of all people. We are a firm of more than 1150 people, including over 145 partners, delivering outstanding legal services to corporate, public sector, and private clients.
We are known for having a great culture that is warm and welcoming, progressive, inclusive, and supportive, and that is underpinned by our enduring values - known as Hallmarks. We are also renowned for Smarter Law, which means we look beyond the status quo to think differently and find solutions that are better, faster, and cheaper.
