Exceptional Customer Service Professional
2 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a banking professional in our Clifford Gardens Branch.
This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and has a strong interest in building a career in retail banking.
About the Role:
- Engage with customers to understand their overall banking needs, including personal loans, business banking, and financial advice.
- Conduct thorough financial assessments to identify areas for improvement and provide effective solutions.
- Educate customers on in-branch technology and digital banking options.
- Problem-solve and provide timely resolutions while championing best practices and procedures.
You'll Be a Great Fit If:
- You have experience in delivering exceptional customer service, ideally in retail or hospitality.
- You possess excellent communication skills and can articulate complex financial concepts clearly.
- You're able to ask questions, find solutions, act with integrity, and prioritize customer satisfaction above all else.
- You're comfortable working in a fast-paced and commercially driven environment.
- You have a genuine interest in building a long-term career in retail banking.
About Us:
As a leading retail banking institution, we deliver a seamless banking experience to millions of personal and small business customers. We've been serving local communities for over a century, offering market-leading products, services, and technology that positively impact our customers' lives.
What You'll Gain:
- A comprehensive training program to launch your banking career.
- Access to exclusive employee benefits and discounts.
- The opportunity to work in a collaborative and high-performing culture.
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