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Transport Operations Coordinator

2 months ago

Sydney, New South Wales, Australia Bunnings Full time
About the Role

We are seeking a highly skilled and experienced Transport Operations Support Coordinator to join our team at Bunnings. As a key member of our logistics team, you will be responsible for providing exceptional customer service to our stores, suppliers, and carriers.

Your primary focus will be on ensuring our service offer is being met by providers, while also assisting with financial analysis of accounts, carrier invoice vetting, and transaction analysis.

Key Responsibilities
  • Ensure carrier compliance with applicable laws and regulations across transportation activities and review safety-related incidents to ensure action plans are implemented.
  • Investigate and resolve queries received from Stores, Suppliers, and Carriers within KPI expectations and communicate resolution in a timely manner.
  • Work closely with State Transport Carrier Operations Leaders to foster and action continuous improvement initiatives.
  • Identify and optimise transportation costs associated with Carrier services by conducting regular cost analysis and provide recommendations for cost-effective solutions.
Requirements
  • Demonstrated experience in transport operations, coupled with well-developed administration and organisation skills.
  • Ability to thrive in a fast-paced environment, interacting with a wide range of stakeholders both internal and external.
  • Passion for customer service and a high level of attention to detail, with the ability to manage time effectively to meet deadlines.
  • Demonstrated experience in query triage, resolution, and communication, ideally across transport or supply chain.
  • Well-developed communication skills, both written and verbal.
  • Ability to plan and prioritise own workload effectively.
  • Understanding of transport legislation and Chain of Responsibility (CoR) would be highly regarded.
  • Tertiary education in Business or Supply Chain disciplines preferred.
What We Offer
  • A flexible and informal work environment that helps bring balance between work and home.
  • Team discount at Bunnings, OnePass, and with other Wesfarmers retailers.
  • Discounts from corporate partners and cost-price food and drinks at our Bunnings café.
  • 12 weeks paid parental leave, regardless of gender, annual flu vaccinations, and health checks.
  • The opportunity to create a real difference in your local community and environment.